Transforming the security marketplace

It’s time for change.

Hi, we’re Aliona & Aurela, and with your help we want to create a fairer, better, easier way to match up clients and security operatives to the mutual benefit of both parties. Our dad is in the industry, and that’s all we’ve ever talked about around the kitchen table since we were born.
We’re combining innovative technologies with a fresh approach to deliver a game changing transformation of the security operative marketplace. The current system just doesn’t work that well – having a badge is not enough, there’s much more to it.
We’ve listened to what you have to say – all the things that frustrate you about how things work today, and what you think needs to be done to create a better tomorrow. And we’ve implemented all these suggestions – and many more – to create Surely.
One of the key benefits is that clients pay less, and security operatives earn more. Both parties are also protected by our internal chat functionality, that delivers seamless communication by text, audio and video – the system also records and saves every interaction too.
And this is just the start – we’re going to be rolling out new technologies and fresh ideas from the word go. If there’s anything you don’t like or anything you want, tell us. We’ll put it to a poll and if enough other people agree, then we’ll get it implemented ASAP.
Give it a go – it’s free to use – and see for yourself. It’s all about achieving a win-win solution for both clients and security operatives. Clients get to select the ideal security operative for their needs, security operatives get to choose the jobs that suit them best. With warmest regards,

The Surely Charter
Our five star promise.
Ethics and morality lie at the heart of everything we do. We’ve created the five star promise to define the most important values and values that have guided how Surely works.
We’re always transparent
Ethics and morality lie at the heart of everything we do. We’ve created the five star promise to define the most important values and values that have guided how Surely works.
We give great customer service
The problem with some online companies is that it’s impossible to speak to a real person. That’s never going to be the case with Surely. There’s a human on hand to step in and help out - 24/7, 365 - to make sure you’re never left out in the cold.
We promote excellence
There are 400,000 people with an SIA license in the UK. We know that many of these individuals are passionate about their job. Surely provides a framework that proactively encourages greater professionalism by both security operatives and clients.
We’re all about fair play
The best clients and the best security operatives all want to work in a positive environment. That’s why everyone who joins Surely will be asked to sign our Code of Conduct, to demonstrate their commitment to act responsibly and respectfully at all times.
We drive positive change
It’s not enough just to keep things the same. We want to raise the bar in every possible way. Life is hard enough without making everything more difficult than it needs to be. One example of this is our Inclusivity Pledge, focusing on the Equality Act 2010.
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